Privacy Policy
Effective Date: May 1, 2025
Company Name: Lotus Healthcare and Research
Website: www.LotusHealthcare.net
Privacy Policy
Lotus Healthcare and Research (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.LotusHealthcare.net, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).
If you are a patient or prospective patient, this Policy works in conjunction with our Notice of Privacy Practices pursuant to the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
1. Information We Collect
We may collect the following types of information through the Site:
-
Personal Information: Name, email, phone number, and any other information submitted via contact forms.
-
Health-Related Information (if submitted via secure forms): Reason for appointment, medical condition, insurance information, etc.
-
Technical Data: IP address, browser type, device ID, and browsing behavior (via cookies and analytics tools).
2. How We Use Your Information
We may use the information collected in the following ways:
-
To respond to your inquiries and contact requests.
-
To provide health-related services (when information is voluntarily submitted).
-
To improve the user experience on our Site.
-
For internal analytics and marketing (non-identifiable information only).
We do not sell, rent, or lease your personal information to third parties.
3. HIPAA Compliance and PHI
If you are submitting any health information that constitutes Protected Health Information (PHI), we comply with all applicable HIPAA rules:
-
Secure transmission using encrypted forms and connections (SSL).
-
Access limited to authorized personnel.
-
Stored data is encrypted and protected using administrative, physical, and technical safeguards.
IMPORTANT: Do not submit sensitive medical information through unsecured email. Use our patient portal or secure forms when available.
4. Disclosure of Information
We may disclose your personal information in the following situations:
-
To comply with legal obligations or court orders.
-
To healthcare providers, affiliates, or third-party service providers under signed Business Associate Agreements (BAAs) when required for treatment, billing, or operations.
-
With your consent, or as otherwise permitted under HIPAA.
5. Cookies and Tracking Technologies
Our Site may use cookies, Google Analytics, and similar tools for traffic analytics and usage trends. These tools collect non-personally identifiable information.
You can disable cookies in your browser settings. For more information, please refer to our Cookie Policy.
6. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of such websites. You access them at your own risk.
7. Data Retention and Security
We retain your information only as long as necessary to fulfill the purposes outlined in this policy and to comply with applicable laws. We employ reasonable and industry-standard security practices to protect your information.
8. Your Rights
If you are a patient, you have rights under HIPAA, including:
-
The right to access your medical information.
-
The right to request corrections.
-
The right to receive an accounting of disclosures.
-
The right to request restrictions on certain uses and disclosures.
To exercise any of these rights, please contact our office directly at info@LotusHealthcare.net.
9. Children’s Privacy
We do not knowingly collect information from children under the age of 13. If you believe we have collected such data, please contact us for removal.
10. Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. Continued use of the Site indicates acceptance of the updated terms.
11. Contact Us
If you have questions or concerns about this policy, please contact:
Lotus Healthcare and Research
📧 info@LotusHealthcare.net
📞 Phone: 1-954-243-4381